Exelon

Services Analyst - IT

LocationBaltimore, MD
Job TypeFull-time
Salary$84,000-$126,000

About This Job

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in? Primary Purpose: PRIMARY PURPOSE OF POSITION

Perform activities relating to designing, building, testing, implementing and maintaining IT services, portfolios, products, projects and processes under the guidance of a Sr. IT Services Analyst or Manager. May assist in the coordination of tasks for subordinates. Independence level: Works under general supervision.


Primary Duties:


PRIMARY DUTIES AND ACCOUNTABILITIES

Perform, document, and assist in planning work activities relating to Long Range Planning(LRP) or products in support of our business partners within the confines of financial commitments. Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager. (65%)

Maintain engagement with business and IT partners. (10%)
Assist less experienced personnel. (10%)
Proactively build business/IT knowledge to provide solutions. (10%)
Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model. (5%)


Job Scope:


JOB SCOPE

As assigned, work effectively with outsourcing partners
Performs below services in support of Enterprise Services:
+ Facilitate and host LRP Meetings
+ Prepare Training and Prioritization material for the meeting + Developing Data Quality reports and collaborating with the stakeholders + Developing Ad hoc reports for Leaders + Participate in Product backlog grooming and Sprint planning meetings + Participate in Product Enhancements Testing cycle + Work with complex excel files containing financial data


Minimum Qualifications: MINIMUM QUALIFICATIONS

Bachelors degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience.
Proficient in Microsoft Excel
Knowledge of utility business practices and processes
Strong problem solving skills
Excellent communications skills (written and verbal)


Preferred Qualifications:


PREFERRED QUALIFICATIONS

Financial knowledge, and the ability to work on complex Excel formulas.
Experience with fast-paced environment.
Proficiency in Microsoft PowerBI or other reporting technology a plus.
Understanding of Project Management lifecycle.


Benefits: Benefits

Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $84,000.00/Yr. – $115,500.00/Yr.
Annual Bonus for eligible positions: 10%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

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