IT Support Technician I

Our Story

Most people like to be a member of a family and a part of the team. Here at JS West that is exactly what you’ll experience. JS West & Companies is all about family. We’re family owned and operated and have been for more than a century. Our whole philosophy of business embraces the bonds, trust and loyalty found in the family unit and extends to our family of employees, customers and community.

There is an exciting and inviting opportunity for an IT Support Technician I to be based in our Corporate Office. The IT Help Desk Support will take initial steps to help the company with any IT needs that arise. Reporting directly to the System Administrator, in this position you will provide first-line technical support for JS West staff via walk-in, telephone, and service tickets. The ideal candidate will possess strong problem-solving abilities, be an excellent communicator, and is eager to learn.

Essential Duties and Responsibilities:

Knowledge, Skills and Abilities

Job Prerequisites and Credentials:

JS West offers excellent benefits including Medical, Dental, Vision, Long Term Disability, Life Insurance, ESOP, 401(k), Vacation, Sick Leave, and Holidays.

Pay: $27/hour - $29/hour

Job Type: Full-time

Pay: $27.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

Schedule:

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Monday to Friday

Work Location: In person