Manager, Operations

Company Overview:

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact.

Job Overview:

Summary/Objective

Reporting to the NCS Americas General Manager, the Operations Manager is responsible for overseeing and managing all aspects of the Aftermarket Services (AMS) Customer Center. The position leads a team, manages workload and resource allocations, and implements strategies to optimize efficiency and effectiveness while ensuring quality, safety and all compliance requirements are met. The role is accountable for continuously increasing Customer Center revenue and profitability, ensuring customer satisfaction and meeting or exceeding customer expectations with deliverables that are on time and within budget.

Position location is located at the NCS Customer Center in Irvine, California.

Responsibilities:

Essential Functions/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Overall

Accounting & Finance

Operations

Leadership

Other duties as assigned.

Qualifications:

Competencies

Business & Operations

Leadership and Management

Ability to travel as needed.

Education and Experience

The competencies listed above are typically acquired through the levels of education and experience listed. An equivalent combination of education and/or experience that provides an applicant with the listed knowledge, skills, and abilities required to perform the essential functions of the job may be accepted.

Work Environment and Physical Demands

Safety

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEOC Statement:

Equal Opportunity Employer/Veterans/Disabled

Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Compensation: $90,000 to $130,000 Annual Salary plus Bonus