Marine Account Manager

Entity:

Customers & Products

Sales Group

Role Synopsis

Key Accountabilities:

•

Customer management

+ Account for customer satisfaction improvement from sales service perspective + A focal point for customer complaint management and trouble shorting by engaging relevant internal function teams such as CS, Invoicing, Collection, Tech and GSC etc + Account for customer relationship building and management

•

Sales management

+ Account for yearly sales plan setup and its execution for the delegated territory or customer portfolio + Customer account planning and customer profile management + Customer offer preparation, negotiation and contract management + Prospecting pipeline setup and management + Sales performance review on a monthly basis

•

Delivery finance results:

+ To achieve yearly finance target (Volume, Price and Gross Margin) through profitability improvement from existing contracted volume and capture new profitable volume from both existing and prospecting customers. + To delivery yearly cash performance target + Account for 0-24 months sales demand forecast management for the delegated territory/customer portfolio

•

HSE

+ To delivery high standard HSE performance + NMR and SOC submission and sharing with others

Requirements:

Education

Experience

Why join us?

Travel Requirement

Up to 50% travel should be expected with this role

This role is not eligible for relocation

This position is a hybrid of office/remote working

Commercial Acumen, Commercial performance, Consultative selling skills, Customer Profitability, Customer value proposition, Digital fluency, Internal alignment, Listening, Managing strategic partnerships, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Sector, market, customer and competitor understanding

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.