Southern Star Central Gas Pipeline

Administrator, Systems

LocationOwensboro, KY
Job TypeFull-time

About This Job


Overview:

This position works in a team responsible for the overall design, maintenance, and reliability of datacenter, cloud, and client technologies including servers, storage, load balancing, cloud services, and user account management. This role will assist with management of software deployments, client, and server management, as well as applying critical security updates to impacted systems on a regular basis. The team member will work independently as well as collaboratively with other teams to resolve problems and develop proactive solutions. Responsibilities: Primary responsibilities include (but not limited to):* Provide tier 2 support for all manner of technology issues that require careful, detailed analysis and problem management

Identify trending IT support issues, perform root cause analysis, and provide solutions
Follow and contribute to documented processes for incident, problem, and change management
Perform account management and security administration
Assist with design, implementation, and maintenance of datacenter and Azure deployments
Maintain Microsoft Autopilot device configurations
Develop and test software deployment configurations for new and upgraded installations to Windows clients
Assist with responding to system outages at the direction of senior staff
Participate in on-call rotation for after-hours support
Assist with scheduled after-hours maintenance as needed on a monthly basis
Develop a solid understanding of technologies supported

Qualifications: Minimum* Bachelor’s degree in a relevant field or equivalent work experience

Strong Organization, Communication, Collaboration, and Teamwork skills
Creative problem solver with strong attention to detail and customer focus
Calculated thinker who considers impact of decision-making
Self-starter with desire to continuously learn


Preferred

Experience with Microsoft Windows administration and support
Experience with Active Directory, PowerShell, and Group Policy
Experience with Azure, MS SharePoint, MS OneDrive, MS Teams
Experience with Windows Autopilot, MS Intune, or other Endpoint Management solutions
Experience with Identity and Access Management systems
Experience with VMware, Veeam
Practical experience in a business role requiring strong customer service

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