Dispatch Coordinator
Location: In-office | Schedule: Monday–Friday, 9 AM–5 PM | Job Type: Full-time
Pay: $25.00 - $38.00 per hour DOE| Expected Hours: 40 per week
About Pacific Power Solutions (PPS)
PPS is a fast-growing leader in independent Operations & Maintenance services for the Commercial EV Charging, Energy Storage, and Solar PV industries. We work with top asset portfolio owners and equipment manufacturers, dispatching our skilled technicians nationwide. Our team is known for safety, precision, and exceptional service in a rapidly expanding sector.
Position Overview
We’re looking for a highly organized and detail-oriented Dispatch Coordinator to join our team! This full-time, office-based role is crucial to the efficient operation of our field service technicians. You will manage daily dispatch operations, handle administrative tasks, and coordinate scheduling with clients.
Key Responsibilities
•Dispatch Management: Schedule and coordinate daily assignments for field service technicians.
•Data Entry: Maintain accurate client and site information in our CRM and reporting platforms.
•Technician Tracking: Check-in/check-out technicians, monitor progress, and update job statuses.
•Time & Expense Verification: Ensure technician timecards align with vehicle travel records; assist with expense tracking.
•Client Coordination: Communicate directly with clients to arrange service schedules.
•Administrative Support: Utilize Microsoft Office 365 (Outlook, Excel, Word) for project tracking, reporting, and virtual client meetings.
•Light Accounting: Assist with invoice preparation and technician expense management.
•Logistics Coordination: Organize shipments and manage warehouse pick-ups/drop-offs for project-related parts.
•Company-provided cell phone and computer.
Qualifications & Requirements
Education & Experience
•High school diploma or college degree preferred.
•1+ year of experience in dispatching or customer relations required.
•Experience with Microsoft Office 365, CRM platforms (Salesforce preferred), and QuickBooks Online is a plus.
Skills & Attributes
•Highly organized, detail-oriented, and proactive.
•Strong verbal and written communication skills.
•Ability to work independently and adapt in a fast-paced environment.
•Motivated to grow within a rapidly evolving industry.
Additional Requirements
•Pre-employment background check and drug screening required.
•Valid driver’s license and reliable transportation.
Why Join PPS?
✔ Competitive Pay ($25 - $38 per hour, DOE)
✔ Comprehensive Benefits:
•Medical, Dental, and Vision Insurance
•Professional Development Assistance
✔ Career Growth Opportunities in the thriving renewables industry
✔ A collaborative and dynamic team environment
How to Apply
If you're career-minded and detail-oriented, we want to hear from you! To apply, email your resume to hiring@ppsusa.net with the subject line: "CAREER MINDED - Dispatch" for priority review.
PPS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $25.00 - $38.00 per hour
Benefits:
•Professional development assistance
Schedule:
Experience:
•Dispatching: 1 year (Required)
License/Certification:
•Driver's License (Required)
Work Location: In person