UGI Utilities, Inc.

Executive & Administrative Support Specialist

Denver, PA

Full-time

About This Job

The Manager, Community Relations Programs, leads a team of two Community Relations Program Leaders and one Community Relations Program Coordinator in designing, developing and implementing programs across the UGI Utilities service territory that build relationships with community residents, economic development and chamber organizations, as well as community-based organizations; provides donations and sponsorships to key organizations aligned with UGI core values and strategic goals; and enables UGI employee volunteer engagement aimed at making communities within the service territory better today and stronger tomorrow. In addition, the Manager plans, executes and budgets for programs within an assigned region. Embedded in all programs is to create relationships that increase awareness and understanding of UGI, its business activities, its commitment to safe and reliable delivery of energy, and its culture of environmental and community stewardship.

Duties and Responsibilities

•

Lead the budgeting processing and management of an assigned region, as well as the Company’s, annual community relations donations and sponsorships, including identifying qualifying recipient organizations evaluating programs to sponsor, reviewing report and metrics on programs receiving UGI support, and ensuring tax credit donation programs conducted by UGI are properly managed to ensure maximum benefit to UGI, our customers, and the many communities we serve. Additionally, proactively engage, connect, influence, and increase UGI’s reputation among key community stakeholders in order to further develop positive and sustainable relationships in the communities UGI serves.

•

Lead and support UGI employee volunteer initiatives within an assigned region and across the UGI service territory, with support from the two Community Relations Managers and the Program Coordinator, to create and sustain Company-wide employee engagement initiatives (RIF, United Way Campaign, Red Cross “Sound the Alarm”).

•

Represent UGI on boards of directors of significant community organizations. Provide additional support to UGI senior executives who serve on / represent the Company on community organization boards.

•

Coordinate the collaboration of the Community relations Team and directs the cross-support of the team members. Further, collaborate and align outreach with the Sales, Marketing, and Customer Assistance Program teams.

•

Provide crisis response and recovery support to UGI, its customers, communities and employees during natural or man-made disaster incidents; coordinate outreach and engagement of community-based organizations who deploy emergency response and recovery assets; support Customer Outreach, Operations and Engineering Departments on incident response by coordinating point-of-contact for community members, leaders and others requesting information and responses to questions and issues of concern.

Knowledge, Skills and Abilities

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Excellent presentation skills, both verbal and written, including the ability to communicate complex concepts effectively and succinctly.

•

Ability to build relationships with leaders from community, business, non-profit organizations, economic development agencies, as well as elected and appointed leaders, within communities served by UGI Utilities.

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Able to develop draft plans and budgets, and to organize programs and projects involving both internal and external resources.

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Comfortable in participating in cross-functional teams developing strategies, tactics, and integrated plans.

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Experience designing, developing and leading charitable giving, volunteerism, community relations and/or corporate social responsibility programs.

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Ability to identify changing community priorities; adapt and align staff and departmental resources to address them; adapt plans, budgets and staffing to align to accomplish UGI goals and objectives focused on the safe and reliable delivery of energy to our customers and to the many communities served by the Company.

Education and Experience

•

BA/BS degree (Communications, Marketing, Social Work); Masters a plus

•

5+ years’ experience in developing and/or leading community relations or related activities

Executive & Administrative Support Specialist

About This Job

Duties and Responsibilities

Knowledge, Skills and Abilities

Education and Experience

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