Accounts Receivable Specialist

About Us: As a fourth-generation family business, Swank Construction has delivered top-tier heavy highway construction work since the 1930s. Our commitment to quality, safety, and innovation has made us a respected force in the industry, contributing to our long-standing success and reputation. Why Join Swank Construction? Family Atmosphere: Experience a family-owned company where each member is valued. Legacy of Excellence: Contribute to a legacy that spans generations, built on a foundation of integrity and dedication to our craft. Industry Leadership: Join a team that leads the way in heavy highway construction, setting standards for quality, safety, and efficiency. Stability and Growth: Be part of a company that has thrived for over 90 years and continues to evolve, providing stability and opportunities for career development. Position Summary: The Accounts Receivable Specialist plays a critical role in the accounting department, overseeing the full accounts receivable (AR) process to ensure timely and accurate collection of outstanding and past due receivables. This role requires strong communication skills to maintain positive customer relationships while effectively resolving payment issues and reducing aged receivables. The AR Specialist will have responsibility for the full AR cycle, including invoicing, cash/payment application, account reconciliation, and collections. Key Responsibilities: Manage the full accounts receivable process, including billing/generating invoices, posting payments, reconciling accounts, and resolving discrepancies. Monitor customer accounts to identify outstanding, overdue balances, and other irregularities. Proactively contact customers via phone, email, and written correspondence to investigate and resolve outstanding and past due balances. Research and resolve payment discrepancies, billing issues, and customer disputes in a timely and professional manner. Maintain accurate records of all collection activities and customer communications. Collaborate with internal teams (Sales, Customer Service, etc.) to resolve customer issues and ensure accurate invoicing. Prepare and distribute regular AR aging reports and escalate problematic accounts as needed. Recommend accounts for further collection action or write-off, as appropriate. Assist with month-end closing activities and provide support for audits as required. Continuously seek process improvements to enhance AR efficiency and effectiveness. Additional responsibilities may be assigned by the Vice President. Minimum Requirements: 3+ Years receivables/collections administration or similar experience. Associates degree in a relevant field or commensurate experience. Strong understanding of AR process and collections best practices, including progress billing, lien waivers, retainage, and construction project invoicing. Proficient in Microsoft Office Suite, especially Excel. Excellent communication and interpersonal skills, with the ability to maintain positive customer relationships while achieving collection goals. Ability to handle sensitive and confidential information with discretion. Ability to pass pre-employment drug screens and background check. Preferred Attributes: Previous experience working in construction Knowledge of relevant laws and regulations governing construction billing, collections, and credit management. Experience working with ComputerEase accounting software. Demonstrated experience working in a collaborative team environment. B2B collections experience, especially with general contractors, subcontractors, and property developers. Understanding of industry-specific collection challenges, including retainage collection and payment applications. Understanding of construction contract terms, change orders, and lien rights. Previous experience working for a government contractor. Workdays & Shifts: Monday-Friday, 8am - 5pm. May be required to work outside core operating hours as requested. Education/Certification(s)/License(s): Associates degree in a relevant field or commensurate experience. Salary/Benefits Offered: Highly competitive wage commensurate with experience and industry standards. Performance-based bonuses and incentives. Industry leading health, dental, vision, and other ancillary benefits offered. Health Reimbursement Arrangement (HRA) 401K Plan. Generous paid time off and vacation policies. Swank Construction Company, LLC is a well-known and respected leader in the heavy highway construction industry. Swank Construction Company, LLC is a drug-free and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Individuals with a disability who are in need of a reasonable accommodation to complete any aspect of our application process should reach out to Swank Construction Company, LLC.