Lead IT Analyst

Description

Lead IT Analyst

Full Time Perm

Way of Work: Hybrid

Salary: $110,200 - $165,300 plus 10% annual bonus

Location: Columbus, OH

The IT Customer organization is accountable for Customer facing systems, including Billing, Customer engagement Channels, Energy Supply trading, Call Centers, CRM, Sales, and Marketing. This organization also supports all regulatory and compliance projects, new products & services programs, and the Advance Metering Infrastructure program

The Lead IT Analyst will be a part of the IT Applications space, with a primary focus on application portfolio management, enhancement, and support. They will work closely with their assigned business partners to help plan work within their tower, work with project managers to successfully execute projects, and lead coordination with our service partners to maintain overall health and support of applications.

As a Lead IT Analyst you will act as a liaison between the business, IT, and other project stakeholders. This role will be primarily assigned to the applications portfolio where they will help maintain a subset of applications, execution of application projects, assist with requirements gathering and coordination within an agile or waterfall team.

This Lead IT Analyst will be assigned to the Customer Information Systems team with a focus on contact center, new business, and e-channels.

Your responsibilities may include, but are not limited to:

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Required Qualifications

Preferred Qualifications

Disclaimer

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

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Work Authorization

Authorized to work in the United States without requiring sponsorship.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$110,200.00 - $165,300.00Posting Start Date:

2025-02-21Posting End Date (if applicable):

2025-03-10

Please note that the job posting will close on the day before the posting end date.