CLEAResult

Support Specialist Co-op

LocationToronto, ON
Job TypeFull-time

About This Job

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.



Additionally, you will enjoy:

Medical, Dental, and Vision Insurance with company premium assistance
Life, AD&D, and long-term disability coverage paid for by the company
RRSP company match
Paid vacation, sick and personal time
Paid company holidays
Paid Volunteer Time; giving back to our communities is important to us
Employee Referral Bonus Program
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to training opportunities to advance further in your career
Job Description

We are looking for a talented individual… To join our team as a Support Specialist Co-op to help deliver a residential Demand Response program in Ontario. Demand Response is a growing program offering across Canada that allows utilities manage energy during periods of peak demand; allowing for a more reliable and adaptable energy supply. We are a collaborative team who are dedicated to delivering and advancing Demand Response programs. As a Support Specialist Co-op, you will work with the public to support their journey through enrolment and participation in our Demand Response programs. You will handle incoming communications and support the management of program data.

This is a 4 month co-op placement starting in May and ending in August.

You’re a great fit if you can…

Respond to customer inquiries across channels, resolving challenges with scripts and knowledge.
Identify customer needs, provide solutions, and cross-promote products.
Make outbound calls to program applicants as needed.
Accurately document customer interactions in the database.
Aim for first-call resolution in every interaction.
Support the processing of program applications.
Support customer account maintenance processes.
Contribute to process improvements in a collaborative environment.
Follow Standard Operating Procedures and maintain professionalism in all settings.
Learn new tasks and meet utilization goals set by your supervisor.
Actively support and develop the CLEAResult culture.
Perform additional responsibilities as required.


Exciting candidates have…

Active enrollment in a post-secondary education program in either Business, Administration, or Environment
Previous customer service experience
Proficient in Microsoft Office, specifically Excel and Outlook
Strong communication skills both verbal and written


Compensation:


$23/h


Compensation Range


$17.30 - $27.70Currency


CADType

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.


Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.


Similar Jobs

company-logo

Support Specialist Co-op

CLEAResult
Job TypeFull-time
 
Greater Winnipeg Metropolitan Area, Greater Winnipeg Metropolitan Area
4 months ago
company-logo

Support Specialist Co-op

CLEAResult
Job TypeFull-time
 
Toronto, ON
4 months ago
company-logo

Technical Support Analyst Co-op

Teck Resources Limited
Job TypeFull-time
 
Logan Lake, BC
4 months ago
company-logo

Technical Support Analyst Co-op

Teck Resources Limited
 
Logan Lake, BC
4 months ago
company-logo

SUPPORT SPECIALIST

Manitoba Hydro
 
Gillam, MB
4 months ago
company-logo

Operations Support Specialist

Waste Pro
 
Fort Myers, FL
4 months ago
company-logo

Operations Support Specialist

EDM International, Inc
Job TypeFull-time
Salary
$52000 - $72800
Littleton, CO
4 months ago
company-logo

Office Support Specialist

Pigler Automation, LLC
Job TypeFull-time
Salary
$37440 - $41600
Louisville, CO
4 months ago
company-logo

Production Support Specialist

Allegiance Solar
Job TypeTemporary, Full-time
Salary
$37440 - $45760
Harker Heights, TX
4 months ago
company-logo

Office Support Specialist

Pigler Automation, LLC
Job TypeFull-time
Salary
$37440 - $41600
Louisville, CO
4 months ago
company-logo

IT Support Specialist

Regal Rexnord
Job TypeContract
 
Black River Falls, WI
4 months ago
company-logo

IT Support Specialist

Norfolk Iron and Metal
Job TypeFull-time
 
Norfolk, NE
4 months ago
company-logo

IT Support Specialist

SSP Innovations, LLC
Job TypeFull-time
 
Englewood, CO
4 months ago
company-logo

IT Support Specialist

Denver Water
Job TypeTemporary, Full-time
Salary
$41600 - $52000
Denver, CO
4 months ago
company-logo

IT Support Specialist

Getman Corporation
Job TypeFull-time
Salary
$50000 - $60000
Bangor, MI
4 months ago
company-logo

IT Support Specialist

Getman Corporation
Job TypeFull-time
Salary
$52000 - $62400
Bangor, MI
4 months ago
company-logo

Office Support Specialist

Pigler Automation, LLC
Job TypeFull-time
Salary
$37440 - $41600
Louisville, CO
4 months ago
SS

Client Support Specialist

sci sales
Job TypeFull-time
 
Clearwater, FL
4 months ago
company-logo

Co-Op

Energy Transfer
Job TypeFull-time
 
Newtown Square, PA
4 months ago
company-logo

Technical Support Specialist

Sandvik
Job TypeFull-time
 
Smyrna, GA
3 months ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.