SUPPORT SPECIALIST

SUPPORT SPECIALIST

GILLAM, MB

Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!

Great Benefits

Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and

exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,

commitment, and customer service, while actively supporting a diverse, equitable and inclusive workplace.

We are looking for a Support Specialist to join our team. Under the direction of the Supervisor, Client Support Services, you will

provide prompt, professional service and support to address client computing problems, formulate effective plans, and maintain a

sound relationship with the client community. You will represent client interests to Information Technology Management and other

Information Technology Services Departments.

Responsibilities:

technical problems in the following areas: operating systems, application software, hardware devices, electronic office,

networking, and Internet/Intranet.

junior staff, setting client service priorities, and coordinating internal and external resource allocation.

rollouts, and short-term equipment needs.

improvement for internal processes and services.

Qualifications:

related business systems analysis and programming experience, which includes a minimum of two years of computer

systems analysis experience and a minimum of one year of Client Support experience.

OR

of recognized standing and a minimum of five years of business systems analysis and programming experience, which

includes a minimum of two years of computer systems analysis experience and a minimum of three years of Client Support

experience.

management, defining workstation alternatives, and recommending the appropriate client products and business solutions.

policy P513.

Salary Range

MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY

Reference Code: CO57000467-01

Starting salary will be commensurate with qualifications and experience. The range for the classification is $37.94-$52.52 Hourly,

$72,703.54-$100,638.98 Annually.

Apply Now!

Visit www.hydro.mb.ca/careers to learn more about this position and to apply online.

The deadline for applications is FEBRUARY 24, 2025.

We thank you for your interest and will contact you if you are selected for an interview.

This document is available in accessible formats upon request. Please let us know if you require any accommodations

during the recruitment process.

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