Customer Service Representative

OVERVIEW

The Customer Service Representative will be responsible for overseeing and fulfilling a customer order from the moment it is placed until the product is delivered. Includes steps like purchase order processing, price and inventory validation, monitoring and communicating the shipping process. Essentially ensuring a seamless customer experience by managing every stage of the order process.

The ideal candidate is a local resident who is looking to be a part of a company with proven stability and enjoys providing customer solutions.

ESSENTIAL FUNCTIONS

EXPERIENCE & COMPETENCIES

EDUCATION

High School diploma *

WHY JOIN DMI COMPANIES?

Our benefit offerings meet or exceed nationwide benchmarking of US companies. They include:

COMPANY PROFILE

DMI Companies, founded in 1978, is a leading manufacturer of HVAC accessories supplying the commercial, industrial and residential HVAC markets through a vast network of domestic and international distributors. DMI has national standing as an industry leading innovator that possesses integrity and leadership skills which are testaments to the quality manufacturing and operating procedures engaged by DMI Companies. DMI is building a better world for ourselves and our children by providing a sustainable environment through our products, operations and personal conduct.